Shipping policy

All items are shipped from Hong Kong

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HONG KONG customers

Free shipping within Hong Kong for orders HKD 200 or more. 
For orders under HKD 200, a HKD 30 shipping fee applies. 

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INTERNATIONAL customers

Liquids are prohibited items for airmail service so we are sorry that we can only mail the Reed Diffusers and Room Spray to Macao. 

Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer responsibility.

Please check with your country customs office to determine what these additional costs will be prior to buying. 

We only ship to the following destinations and shipping charges are determined by total weight of your order and will be calculated before checkout.

Australia, Canada, Great Britain, Japan, Macao, Singapore, South Korea, Taiwan, Thailand, United States.

Full end-to-end online tracking priority airmail service is provided. 

All orders will be processed in 3 to 5 business days from the date of purchase unless otherwise stated.